Customer FAQs

 

Do I need a ticket?

No! We encourage pre-booking tickets to gain priority entry into the event AND to be entered into our 'BOOK TO WIN' competition (a £20 voucher to be spent inside the event!) which can be done via craftandflea.eventbrite.com.

In order to ensure customer, staff and trader safety, we ask that you purchase tickets in advance so we are able to stagger entry throughout day and minimise congestion. 

You can purchase tickets with us on the door via card or cash if you wish to do so but please be mindful that there may be a wait as tickets gain priority entry.

 

I've been to the last event, will it be the same traders?

Every event is carefully curated to ensure a perfect mixture of stalls. No two events are the same and we offer a variety of stock types at each event, so even if you've visited before you are sure to find new and exciting makers, designers and independent businesses every single time!

 

Are your venues accessible?

Most of our events are accessible for all but, please do check our Facebook events page for the event you are interested in as we will make a post regarding the accessibility.

 

Can I bring my dog?

Some of our venues are dog friendly but unfortunately not all of them are.

Here is a list of the venues you can bring your dog:

- The Cathedral - Sheffield

-Camp & Furnace - Liverpool

-The Briggait - Glasgow

-Left Bank - Leeds

-The Custard Factory - Birmingham

-The Halls - Norwich

-St Marys Church - Portsmouth

- The Minster - Hull

 

Are toilets open?

Toilets aren’t always available in our venues, so please bare this in mind when attending our events, especially if you are bringing little ones!

 

Shall I bring cash or card?

Most of our traders accept cash and card but we do advise to bring cash just in case any of our traders aren’t accepting card. We would hate for you to miss out on something fabulous!

 

Will there be food & drink?

We do try our best to ensure we have some great foodies, although it is not guaranteed at every event. Most of our events are situated close to food and drink vendors, so even if we don’t have some sweet or savoury treats, you’re sure to find some nearby! Please check our Facebook events page to see if there will be any foodies available at the event. 

 

Can I leave & come back in?

Yes of course! Just keep your ticket to hand or show us your stamp if you paid on the door.

 

I’ve won the £20 competition, what next? 

Bring your ID along with you and tell the steward on the door you have won the share to win competition. They will ask you for your ID and provide you with 2 £10 vouchers to spend inside the event!

Apply to trade with us!